Faq
不同等級的會籍有什麼分別？
What are the differences between membership tiers?
平台設有三種會員等級：「免費用戶」、「中級會員」及「 尊貴會員」不同會籍在搜尋曝光度、進階篩選功能等方面享有不同權益。若想查看完整的功能對比表，請點擊頁面右上角的個人頭像，並選擇「立即升級」查看會員權益詳情。
The platform offers three membership levels: "Free Member", "Intermediate Member", and "Royal Member" to provide different levels of dating experience.
Different tiers enjoy various benefits in "Search Visibility" and "Advanced Filters".
You can click your avatar in the top right corner and select "Go Premium" to view the full feature comparison table.
不同等級用戶的搜尋篩選有什麼分別？
What are the differences in search filters for several levels of users?
點數的用途是什麼？點數價值如何計算？
What are Credits used for?
點數為平台的通用貨幣 (1 點數 ≈ 1 美元)。點數的核心用途包括：
- 用於開啟「陌生對話」。
- 用於申請「交換聯絡方式」（每次交換成功消耗 25 點數）。
- 購買並贈送虛擬花朵給心儀對象。
Credits are the platform's currency (1 Credit ≈ 1 USD). Credits can be used for:
- Unlocking a "Stranger Conversation".
- Requesting to "Exchange Contacts".
- Purchasing and sending virtual flowers to users you like.
什麼是「非好友」？
What are "Non-friends" ?
當雙方尚未交換聯絡方式時，系統視為「非好友關係」。
When two users have not exchanged contact information, the system considers it a "Non-friend relationship".
什麼是「陌生對話」？
What is a “Stranger Conversation”?
當雙方尚未成為好友時，聊天室會處於「陌生對話」狀態。使用者需要先消耗點數開啟陌生對話，才能開始互相傳送訊息。
每次開啟陌生對話，雙方合計可傳送 4 則訊息。
When two users have not yet become friends, the chatroom is considered a “Stranger Conversation”
Users must spend credits to unlock the chat before they can exchange messages. Each unlock allows both users to send a combined total of 4 messages.
開啟陌生對話需要多少點數？
How many credits are required to unlock a Stranger Conversation"?
所需點數會根據您的會員身份，以及對方設定的加好友條件而有所不同。
對方的加好友條件 | 免費會員 | 中級／尊貴會員 |
中級或尊貴會員 | 6 點 | 2 點 |
尊貴會員 | 9 點 | 3 點 |
贈送花朵 | 12 點 | 4 點 |
付費會員只需支付免費會員價格的三分之一。
The required number of credits depends on your membership type and the other user’s friend request setting.
Friend request setting | Free Member | Intermediate / Royal Member |
Royal or Intermediate Member | 6 credits | 2 credits |
Royal Member | 9 credits | 3 credits |
Send flowers | 12 credits | 4 credits |
Paid members only pay one-third of the free-member rate.
4 則陌生對話是如何計算的？
How are the 4 messages counted?
每次開啟陌生對話後，雙方合計可以傳送 4 則訊息，而不是每人各有 4 則。
例如：
- 您傳送 2 則，對方傳送 2 則，合計已使用 4 則。
- 您傳送 3 則，對方傳送 1 則，合計已使用 4 則。
- 若其中一方傳送了全部 4 則，聊天室也會立即用完本次額度。
Each Stranger Conversation unlock includes a combined total of 4 messages for both users, not 4 messages per person.
For example:
- You send 2 messages and the other user sends 2 messages: all 4 messages have been used.
- You send 3 messages and the other user sends 1 message: all 4 messages have been used.
- If one user sends all 4 messages, the chat allowance will also be fully used.
傳送一般相片會計算為一則訊息嗎？
Does sending a regular photo count as a message?
會。於陌生對話中傳送一般文字或一般相片，每次均會計算為 1 則訊息。
Yes. Each regular text message or regular photo sent during a Stranger Conversation counts as 1 message.
開啟陌生對話後，雙方會自動成為好友嗎？
Do users automatically become friends after unlocking a Stranger Conversation?
不會。開啟陌生對話只代表雙方可以在限定訊息額度內互相聊天，並不等於已經成為好友或完成交換聯絡方式。
雙方仍需另外完成「成為好友並交換聯絡方式」的流程。
No. Unlocking a Stranger Conversation only allows both users to communicate within the available message allowance.
It does not automatically make both users friends or exchange their contact information. Users must complete the separate friend and contact exchange process.
何時可以在平台上免費無限聊天？
When can I chat for free and unlimited?
當雙方成功使用「交換聯絡」功能互加為好友後，即可永久解鎖彼此的聊天限制。成功互加好友後，雙方在平台內發送訊息完全免費且無限次數，不再消耗任何限額或點數。
Once both parties successfully use the "Exchange Contacts" feature and become friends, the chat restriction is permanently unlocked. You can then send messages within the platform completely free and unlimited, without consuming any quotas or Credits.
如何與其他用戶「交換聯絡」成為好友？
How to "Exchange Contacts" and become friends?
為保障用戶隱私並確保互動誠意，向心儀對象申請「交換聯絡」需符合對方設定的接收條件。目前系統共有三種交換方式：
- 方式一 僅限尊貴會員：只有「尊貴會員」可提出申請。
- 方式二 中級或尊貴會員交換：只有中級或尊貴會員可提出交換聯絡申請。
若免費額度不足，系統將自動扣除點數餘額。
- 方式三 贈送花朵解鎖 ：申請方需向對方贈送指定數量的虛擬花朵。解鎖所需的最少花朵數量為 30 朵，實際數量由接收方用戶自行設定。
To protect privacy and ensure sincerity, exchanging contacts depends on the specific requirements set by the recipient. There are three available methods:
- Method 1 (Royal Members Only): Only "Royal Members" can initiate a contact exchange request.
- Method 2 (Intermediate or Royal Members): Only Intermediate or Royal members can apply using their monthly "Contact Quotas". If insufficient, the system automatically deducts Credits.
- Method 3 (Send Flowers): The requester must send the required number of virtual flowers. The minimum requirement is 30 flowers, while the exact amount is custom-set by the recipient.
我交換聯絡對象的聯絡方式是留空或錯誤的，可以退回限額嗎？
Can the quota be refunded if my friends’ contact info field is empty or invalid?
系統無法退回任何消耗的限額或點數。 在平台中，交換聯絡方式屬於用戶個人的社交行為。由於用戶資料可隨時更新，且回覆與否屬於個人意願，一旦系統成功解鎖雙方的聯絡關係，即代表您已理解並同意承擔可能與預期不符的風險。建議您在消耗點數交換前，先參考對方個人檔案的「星級評分」與「認證狀態」。
The system cannot refund any consumed quotas or Credits. Exchanging contact information is deemed a personal social decision. Since user profiles can be updated at any time and replying remains optional, unlocking a profile indicates you accept the risk of potential discrepancies. We strongly recommend reviewing the user's star rating and verification status before initiating an exchange.
我買錯了價格較低的會籍/充值商品，可以補差額轉換為更高級的嗎？
I purchased a lower-priced membership/recharge product by mistake. Can I pay the difference to upgrade to a higher-tier option?
不可以，系統不支援補差額人工升級。 由於 MillionBB 的帳務系統為全自動運作，技術上無法進行人工修改、撤銷或逆轉。如您想由「中級會員」升級為「尊貴會員」，請直接加購尊貴會員方案。原中級會員會籍期間所獲得的權益與獎勵將會全數保留於您的帳戶中，不會被扣除或撤回。
In MillionBB, modifying or upgrading membership tiers via paying the price difference is not supported. Because our billing and accounting system is fully automated, manual adjustments or transaction reversals cannot be performed. To upgrade from Intermediate to Royal Member, please purchase the Royal plan directly. Any unused rewards or benefits from your current Intermediate membership will be retained in your account.
我在 MillionBB 上被騷擾了，該如何舉報申訴呢？
I was harassed on MillionBB, how can I file a complaint?
若您在 MillionBB 平台上遇到疑似違反使用者條款的行為（包含：商業推廣廣告、詐騙、不當言語、未滿 18 歲註冊等），請直接前往該用戶的個人主頁，點擊「舉報」功能。
- 自動化風控：當某一帳戶被不同用戶檢舉達到系統設定的特定次數時，系統會立即執行自動化權限限制，先行隔離潛在違規者。
- 人工終極處罰：針對情節嚴重的違規行為，經管理員人工核實確認後，平台將對該違規帳號執行永久停權。
- 隱私保護：舉報者的真實身分與檢舉紀錄將全程加密保密，被舉報方無法查看。
If you encounter behavior violating our Terms of Service (including commercial promotion, scams, inappropriate language, or underage users under 18), please visit the offender's profile and use the "Report" function.
- Automated Risk Control: Once an account accumulates a specific threshold of reports, the system automatically enforces temporary restrictions to immediately isolate the potential violator.
- Manual Permaban: For severe violations verified by our administration team, the offending account will face a permanent ban.
- Privacy Protection: The reporter's identity and submission logs remain completely anonymous and strictly confidential throughout the entire process.
如何獲得「實名認證徽章」與「星級用戶徽章」？
How to get a "Verified" or "Star User" badge?
平台提供以下兩種專屬認證徽章，獲取條件如下：
- 實名 / 年齡認證徽章： 用戶需前往設定頁面觀看指引並上傳相關身分憑證，經官方客服人工審核通過後即可獲得。
- 星級用戶徽章 (⭑)： 用戶的個人檔案必須獲得至少 5 位其他用戶的評分，且系統計算的累積平均分數達到 4.0 分或以上，系統將會自動發放徽章。
The platform offers two types of verification badges with the following requirements:
- ID / Age Verification Badge: Granted after users upload valid identification documents through the settings page and pass manual support review.
- Star User Badge (⭑): Automatically issued once a user profile receives ratings from at least 5 distinct users, maintaining an average score of 4.0 or above.
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